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Chatoura offers flexible plans to match your usage. All plans include core features with differences in limits and capabilities.

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Plan Comparison

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Credit System

All plans use a credit-based system:
  • 1 credit = 1 AI response
  • Credits refresh monthly
  • Unused credits don’t roll over
  • Contact sales for additional credits
See Credits for details on how credits work.

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Plan Tiers

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Free Plan

Get started with AI chatbots:
  • 50 credits per month
  • 1 chatbot
  • 1 knowledge document
  • 1 team member

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Starter Plan

Perfect for small teams and startups:
  • 1,500 credits per month
  • 1 chatbot
  • 3 knowledge documents
  • 1 team member

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Pro Plan

For growing businesses with advanced needs:
  • 6,000 credits per month
  • 3 chatbots
  • 10 knowledge documents
  • 4 team members
  • All integrations (Web, Facebook, Instagram)

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Enterprise Plan

Custom solutions for large organizations:
  • Everything in Pro
  • Custom integrations
  • Dedicated account manager
  • Priority support
  • SLA guarantee
  • Custom analytics

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Changing Plans

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Upgrading

  1. Go to Subscription page
  2. Select the plan you want to upgrade to
  3. Click Upgrade
  4. Complete payment
Upgrades take effect immediately.

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Downgrading

  1. Go to Subscription page
  2. Select a lower tier plan
  3. Confirm the downgrade
Downgrades are scheduled and take effect at the next billing cycle.
Downgrading may reduce your limits. Ensure your usage fits the new plan.

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Billing Cycle

  • Plans are billed monthly
  • Payment is due at the start of each cycle
  • Cancel anytime before renewal
  • No long-term contracts required

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Payment Methods

Accepted payment methods:
  • Credit cards (Visa, Mastercard, American Express)
  • Debit cards

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FAQ

New accounts start with a free plan with limited credits. No credit card required to start.
Your agent will pause responding when credits are depleted. Contact sales for additional credits or wait for your monthly refresh.
Contact sales for annual billing options.
Yes, cancel anytime from the Subscription page. Your access continues until the end of the current billing period.
Contact sales to discuss additional credit packages or upgrading to a higher tier plan.